Buyer comments: Any questions, satisfaction, or dissatisfaction after the purchase can be commented here. The comments here are all derived from real comments.
1. If the home appliance product you purchased has been opened and needs to be returned and exchanged, please contact the original factory to issue an identification test form
2. Submit the return application within seven days from the next day after signing for the goods, and the courier will contact you within 2-3 days to arrange the return of the goods
3. The goods are returned for inspection, and the inspection form must be attached
4. If the returned product is missing and affects the secondary sales, the refund operation will be temporarily suspended. Feiniu will quote according to the product status, and then the customer service staff will contact you to explain and refund the remaining amount after deducting the cost from the order , or you can cancel the return application; if the return conditions are met, the refund will be completed within about 1-2 working days after the product is retrieved
Tips:
Because the production line may change the product packaging, origin, attached accessories, etc., it has not been notified in time, and the purchase and questioning time of each consultant is different. For this reason, the response from the customer service is only valid for the questioner within 3 days, and other netizens are for reference only! Please understand the inconvenience caused to you, thank you!
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